Last Updated: 2/19/2026

At Aurora Éclat, we aim to provide a smooth and reliable shipping experience for all orders placed on auroraeclat.com.

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1. Processing Time

• Orders are typically processed within 1–3 business days.

• Custom or personalized items may require additional processing time.

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2. Shipping Methods & Delivery Time

We offer the following shipping options (times may vary based on location):

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–4 business days

• Overnight Shipping: 1 business day

Delivery times are estimates and not guaranteed. Delays may occur due to carriers, weather, holidays, or other unforeseen events.

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3. Shipping Costs

• Shipping fees are calculated at checkout based on your location and the shipping method selected.

• Free shipping promotions may be available for orders over a specified amount.

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4. Order Tracking

• Once your order is shipped, you will receive a confirmation email with tracking information.

• Tracking updates may take 24–48 hours to appear on the carrier’s website.

 

5. International Shipping

• International shipping fees and delivery times vary by destination.

• Import duties, taxes, or customs fees are the responsibility of the recipient.

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6. Shipping Address

• Please provide accurate and complete shipping information. Aurora Éclat is not responsible for delays or lost packages due to incorrect or incomplete addresses.

• We cannot ship to P.O. boxes for certain carriers or international orders.

 

7. Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us at auroraeclat12@gmail.com. We will work with the carrier to resolve the issue.

 

8. Contact Us

For questions about shipping, please contact:

Email:auroraeclat12@gmail.com
Website: auroraeclat.com

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